Our number one priority is the well-being of our guests and staff. Throughout our property and spa, we are continuing our rigorous cleaning practices. With great attention to detail, our management and staff will be consistently cleaning the property using industry-leading products. These procedures include not only all public spaces on the property but also staff-only spaces, kitchens, and offices.
You will also find sanitization stations throughout the property for your convenience.
We are adhering to the Centers for Disease Control Guidelines regarding face coverings and social distancing. Full-vaccinated guests are no longer required to wear masks or maintain social distance indoors or outdoors. Non-vaccinated quests must wear masks indoors except when alone or with their traveling companion separate from other quests, or while eating or drinking, and must also wear masks outdoors when social distancing is not practical. Non-vaccinated guests who do not comply with the Resort’s face coverings and social distance policies will be asked to leave the property or stay in their room.
Our staff will wear face coverings indoors during guest check-ins, spa treatments, dining services, housekeeping, and similar activities.
No, this is what is so special about our secluded property. We are only 40 rooms. Most of our accommodations have private front porches and many with their private gardens in the back.
No, we only allow our guests, staff and service providers on the property. Our dining, our activities, our programming is restricted only to guests.
You have many options. Our dining rooms are available during regularly-posted hours. Our food and beverage staff will wear masks during preparation and service. Management and staff will disinfect surfaces repeatedly touched by staff or guests in all dining areas. We are also offering “to go” picnic baskets for all meal periods should you wish to dine al fresco. Should you choose to dine on your patio, in your room, or anywhere else on the property, please see the front desk for a pre-order menu.
Yes, we offer many private classes and water excursions. Experience the benefits during this time of stress and anxiety.
Please visit our Private Experiences page to find that specialized experience for you or your small group.
Many of our programs are rooted in the fresh air or Lakeside setting connected by a backdrop of the natural Balcones preserve land. You will find that we will be offering more nature-inspired open-air classes and programs outdoors and on the water. We will continue to provide a great selection of private classes if you choose. All areas are sanitized before our classes start and immediately after. Sanitization packs will be on all boats and available at the boat dock for our guests, as well as all other fitness rooms.
Yes, our three beautiful pools are open, as well as our saunas, and steam rooms.
Our Spa staff will wear a face covering during your treatment. Day Spa guests will enter through the Riverbend entrance by pressing 0 to announce themselves to the Spa Front Desk.
All specially trained facial estheticians will wear masks and gloves when working on guests. All treatment room surfaces, including the floor, will be sanitized and cleaned between treatments by a therapist and spa attendant. As you enter your sanitized treatment room, your therapist will carefully wash their hands.
In our beautiful newly redecorated Blue Room, our amenity station will have covered glass containers with snacks available at all times. Flavored water will be available
Please refer to our Spa Menu, featuring available treatments.
If you have any further questions, please feel free to reach out to reservationists at 800-847-5637.